Refund Policy

30-day money-back guarantee

If you're not happy with Plainly Plus or Plainly Family, you can request a full refund within 30 days of your order date — no questions asked.

How to request a refund

Refunds are processed by our payment provider, Paddle, the Merchant of Record for all our orders. Visit paddle.net to find your order and request a refund, or contact our support team and we'll help.

Cancelling

You can cancel anytime from your account's "Manage billing" button. You keep access until the end of the period you've paid for. See also Paddle's refund policy.